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Outsourcing, Operation and Maintenance Services

Outsourcing, Operation & Maintenance Services

We provide outsourced IT operations and managed services to keep your on-premise and cloud systems stable, secure, and supported. Leveraging a network of specialized partners, we offer comprehensive management for AWS Cloud environments alongside traditional infrastructure.

  • ■ AWS Cloud Infrastructure Management and Monitoring
  • ■ IT Helpdesk/User Support
  • ■ System Monitoring and Incident Response
  • ■ Patch Management and Routine Maintenance
  • ■ Backup, Restore and Operational Checks
  • ■ On-site/Remote Support (Contract Basis)
  • ■ Vendor Coordination and Ticket Management
Custom Turn-Key System Development

Custom Turn-Key System Development

We design, build, and maintain custom systems tailored to your requirements from planning and development to deployment and enhancements.

  • ■ Requirements Study and Solution Design
  • ■ Web/Enterprise Application Development
  • ■ System Integration (APIs/Interfaces)
  • ■ Testing, UAT Support and Deployment
  • ■ Enhancements and Lifecycle Maintenance
  • ■ Documentation and Knowledge Transfer
Process Automation and ETL Development

Process Automation & ETL Development

We digitize and streamline operations using automation and data integration, improving productivity and enabling faster reporting and decisions.

  • ■ Process Automation (RPA/Scripts)
  • ■ Workflow Digitization and Approvals
  • ■ ETL Pipeline Design and Development
  • ■ Data Cleansing, Transformation and Validation
  • ■ Data Integration for Dashboards/BI
  • ■ Scheduled Reporting Automation
Products Reselling

Products Reselling

We provide authorized procurement and licensing services for industry-leading software solutions, including Microsoft and MOTEX LanScope. Our team streamlines the acquisition process, ensuring your organization remains compliant while benefiting from expert implementation and localized support.

  • ■ Authorized Reselling of Microsoft Licensing
  • ■ MOTEX LanScope Asset Management and Security Solutions
  • ■ Software License Procurement and Compliance Management
  • ■ Solution Sourcing and Technical Onboarding
  • ■ Renewal Coordination and Subscription Management
  • ■ Dedicated Vendor Liaison and Escalation Support
  • ■ Maintenance and Support Coordination

Our Proven Track Record

KYOCERA Communication Systems Singapore has successfully designed, developed, and maintained a wide range of mission-critical systems across specialized sectors, including Logistics, Maritime, and Manufacturing.

Logistics

Corporate & Reporting

  • ■ Maintenance Support of In-house ERP System
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  • ■ SAP BusinessObjects WEBI Reporting
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  • ■ Workflow & E-Filing System
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  • ■ Profit/Loss System
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  • ■ PC Ordering System
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Maritime

  • ■ Budget Creation System
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  • ■ Shipboard Training and Assessment Record System
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Manufacturing

  • ■ Production Management System
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