Our Business
System Integration and EDI
Connect ERP, warehouse, reporting and partner systems with controlled interfaces.
Typical Customer Challenges
- Duplicate entry between systems
- Partner transactions handled manually
- Existing platforms that cannot be replaced immediately
What KCSG Provides
- API, batch and file interfaces
- EDI transactions and partner onboarding
- Data mapping, validation and reconciliation
- End-to-end testing and cutover support
How We Approach Delivery
Define Scope, Responsibilities and Acceptance
Design and Deliver in Controlled Increments
Support Go-Live, Operation and Continuous Improvement
Delivery Consideration
Interface ownership, monitoring, retry and operational exception handling are included in the design.
What the Engagement Can Cover
The exact scope is agreed according to business priority, current systems, internal capabilities and the level of support required.
Integration Landscape Assessment
Map systems, data owners, interfaces, schedules and operational dependencies.
API and Service Integration
Connect modern services through approved APIs and authentication methods.
File and Batch Interfaces
Support scheduled CSV, fixed-format, XML or other controlled file exchanges.
EDI and Partner Connectivity
Exchange business transactions with customers, suppliers, warehouses or other partners.
Data Mapping and Validation
Define field mappings, master-data dependencies, reconciliation and error handling.
Cutover and Interface Assurance
Test end-to-end scenarios, production readiness, reconciliation and rollback arrangements.
Typical Project Outputs
- Current and target integration landscape
- Interface catalogue and ownership matrix
- Field mapping, validation and transformation specifications
- End-to-end test scenarios and reconciliation evidence
- Cutover, monitoring, support and error-recovery procedures
Questions We Clarify Early
- Which system is the source of truth for each data element?
- What volumes, schedules and response times are expected?
- How are duplicates, late messages and partial failures handled?
- What security, encryption and partner access rules apply?
- How will both sides reconcile that transactions are complete?
A Controlled Delivery Path
A clear sequence helps avoid premature technology decisions and makes responsibilities, acceptance and operational readiness visible.
Discover
Map systems, owners, data flows and business timing.
Specify
Define messages, mappings, controls and responsibilities.
Build
Implement interfaces and controlled error handling.
Verify
Run component, end-to-end and business reconciliation tests.
Cut Over
Transition with monitoring, fallback and support readiness.
Operational Readiness
- Interface monitoring and alert ownership
- Reprocessing rules and duplicate prevention
- Partner and vendor escalation contacts
- Certificate, credential and endpoint renewal tracking
- Reconciliation and exception-retention requirements
Relevant Capabilities
The following are representative capabilities and technologies. Final selection depends on the customer environment and approved architecture.
- ERP Integration
- EDI
- APIs
- Batch Interfaces
- CSV / XML
- ETL
- SQL
- Message Validation
- Reconciliation